February 16, 2021 The recall of the NZXT H1 case has been made official by US and Canadian safety agencies
NZXT’s H1 gaming PC case has officially been recalled for posing a fire risk. The problem lies with the case’s PCIe riser bracket, and was initially discovered by Gamers Nexus – if screws were taken in and out of their hole on the unplated board, then the PCB around the hole would start to wear down, which could eventually cause a short circuit. As you can imagine, metal screws and electricity don’t mix.
NZXT initiailly recalled the H1 late last year, believing the issue would be a simple fix of swapping out the PCIe riser screws for non-conductive nylon screws. However, Gamers Nexus has released a follow-up video criticising the decision and suggesting the case still poses a fire hazard if owners decide to swap out the replacement screws for their own parts, or the case is bought second-hand years later.
NZXT’s CEO Johnny Hou then followed up with a blog post at the start of February, saying that the H1 was to be immediately removed from sale for a second time, and to roll out a fix that would “address the root cause of the issue”.